Privacy Policy
This policy sets out how Fixx Inc. handles personal information.
1. Basic Policy
Fixx Inc. ("we", "our") complies with the Act on the Protection of Personal Information of Japan and other applicable laws, and handles the personal information of customers, business partners, mechanic partners, and job applicants appropriately.
2. Business Operator
Name: Fixx Inc. Address: 27F Shinjuku Island Tower, 6-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-1327 Representative: Yuto Otsuka, CEO
3. Information We Collect
Through our contact form and other channels, we collect personal information such as name, company name, email address, phone number, and inquiry details. We may also collect personal information as necessary for contracts and business operations.
4. Purposes of Use
We use collected personal information within the scope of the following purposes: - Responding to and following up on inquiries - Providing, operating, and improving our services - Registration, matching, and communication with mechanic partners - Recruitment screening and communication with applicants - Compliance with laws and regulations
5. Provision to Third Parties
We do not provide personal information to third parties without the individual's consent, except as required by law.
6. Outsourcing
We may outsource the handling of personal information (e.g., cloud services) to the extent necessary to achieve the purposes of use, and will exercise necessary and appropriate supervision over such contractors.
7. Security Measures
We take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to otherwise manage it securely.
8. Disclosure, Correction, and Suspension of Use
We will promptly respond to requests from individuals for disclosure, correction, addition, deletion, or suspension of use of their personal information in accordance with the law. Please contact us via the contact form.
9. Revisions
This policy may be revised without notice in response to legal amendments or operational changes. The revised policy takes effect when posted on this page.
Enacted: July 18, 2026
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